Policy - Abak Design

Digital downloads

File delivery

Your files will be available to download once payment is confirmed.

Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I gladly accept cancellations

Privacy policy

Information We Collect

To fulfill your order, you must provide us with certain information (which you authorized Etsy to provide to us), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide us with additional personal information (for a custom order of decal) if you contact us directly.

Why We Need Your Information and How We Use It
We rely on a number of legal bases to collect, use, and share your information, including:
• as needed to provide our services, such as when We use your information to fulfill your order, to settle disputes, or to provide customer support;
• when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for our mailing list;
• if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
• As necessary for the purpose of our legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving our services. We use your information to provide the services you requested and in our legitimate interest to improve our services, and 2) Compliance with the Etsy Seller Policy and Terms of Use. We use your information as necessary to comply with our obligations under the Etsy Seller Policy and Terms of Use.

Information Sharing and Disclosure
Information about our customers is important to our business. We share your personal information for very limited reasons and in limited circumstances, as follows:
• Etsy. We share information with Etsy as necessary to provide you our services and comply with our obligations under both the Etsy Seller Policy and Etsy Terms of Use.
• Service providers. We engage certain trusted third parties to perform functions and provide services to our shop, such as delivery companies. We will share your personal information with these third parties, but only to the extent necessary to perform these services.
• Business Transfers. If we sell or merge our business, I may disclose your information as part of that transaction, only to the extent permitted by law.
• Compliance with laws. We may collect, use, retain, and share your information if We have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce our agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of our customers, or others.


Data Retention
We retain your personal information only for as long as necessary to provide you with our services and as described in our Privacy Policy. However, we may also be required to retain this information to comply with our legal and regulatory obligations, to resolve disputes, and to enforce our agreements. We generally keep your data for the following time period: 4 years.
Transfers of Personal Information outside the EU
We may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, we may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If we are deemed to transfer information about you outside of the EU, we rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.

Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. We describe these rights below:
• Access. You may have the right to access and receive a copy of the personal information we hold about you by contacting us using the contact information below.
• Change, restrict, delete. You may also have rights to change, restrict our use of, or delete your personal information. Absent exceptional circumstances (like where we are required to store data for legal reasons) we will generally delete your personal information upon request.
• Object. You can object to (i) our processing of some of your information based on our legitimate interests and (ii) receiving marketing messages from us after providing your express consent to receive them. In such cases, we will delete your personal information unless we have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
• Complain. If you reside in the EU and wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
• Object. You can object to (i) our processing of some of your information based on our legitimate interests and (ii) receiving marketing messages from us after providing your express consent to receive them. In such cases, we will delete your personal information unless we have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
• Complain. If you reside in the EU and wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.



How to Contact Us
For purposes of EU data protection law, We, ABAK Design, is the data controller of your personal information. If you have any questions or concerns, you may contact us at MAINABAK@GMAIL.COM. Alternately, you may mail us at:
ABAK Design
8760a Research Blvd # 375
AUSTIN, TX 78758-6420
United States

Frequently Asked Questions

•••••• ABOUT OUR VINYL WALL DECALS ••••••

• Designed and produced in Austin, Texas, USA.
• Easy to apply
• The decal size is customizable to larger or smaller. Contact us for pricing.
• Solid vinyl color from 50 Matte finish colors to match any decor.
• Cut to shape, No transparent background.
• Decals are long-lasting and removed cleanly, no damage, Leaves no residue. When ready to remove, peel off.
• They are NOT repositionable or reusable.
• Sticks to clean, flat, smooth, light-textured surfaces such as walls, mirrors, frames, glass, wood, aluminum, steel, stainless steel, and more. See our FAQ for detailed information.

•••••••••••• SHIPPING ••••••••••••

• Abak Design offers Free shipping via First Class Mail in the USA, with the option to upgrade to USPS Priority Mail (1-4 days) and UPS Ground Shipping (1-5 days) at checkout!

• If you need it in a hurry, select the upgrade shipping option, and we'll have it completed the next full business day.

• Please review the shipping address before placing the order to ensure it is current and up to date. Unfortunately, we have no control over the shipment once a package departs the ABAK Design studio. We will inform you If the item returns to our studio due to the wrong or undeliverable shipping address. However, we are not responsible for the re-shipping cost and will not re-forward the order without this payment.

•••••• INTERNATIONAL SHIPPING ••••••

• We also offer First Class Mail International shipping to Canada, Ireland, the UK, and Australia.

Customs tax is the buyer's responsibility, if applicable. Contact your country's Customs and Importbefore purchasing.
We do not offer a refund result of failure to pay the customs taxes or providing an undeliverable address.

What is Peel and Stick Decal?

• ABAK Design Peel and Stick stickers are Vinyl Adhesives that do not require Transfer Tape for application. Instead, all you need to do is peel from the backing sheet and apply it to the surface of your choice.

What is the Wall Decal?

A Wall Decal, also known as a Wall Sticker, Wall Tattoo, or Wall Vinyl, is a thin cut-out self-adhesive Vinyl Sticker die cut using vinyl cutting machines.
Pre-applied Transfer Paper on Wall Decals will transfer the decal onto a wall or other smooth surface for decoration and informational purposes. Most decals use only one color, but some may have various images printed upon them.

What is the Removable Wall Decal?

• In ABAK Design, we use High-Quality Removable Self-adhesive Vinyl or PVC Film to manufacture our products.

• Decals are long-lasting and remove cleanly, no damage, Leaves no residue.

• When ready to remove the decal from the wall, you can pull the sheets down and off the wall slowly.

••••••••••••••••••••••••••••••••••••
----SPECIAL CARE TO PREVENT PULLING OFF PAINT DURING REMOVAL OF THE DECAL:

•If the surface did not paint equally or you are not sure about the quality of the painting.
To prevent pulling off paint from the wall during removal; We suggest that you heat the decal with a hairdryer and heat it as you go to loosen the adhesive before pulling it off the wall for Wall Decals. Take your time for the best results.

Will Wall Decal Sticks to My Painted/Textured Wall?

• ABAK Design products stick to clean, flat, smooth, light-textured surfaces such as walls, mirrors, frames, glass, wood, aluminum, steel, stainless steel, and more.

• The wall decal does Not adhere to Moderate to Heavily textured surfaces before proper preparation.

• we suggest waiting 30 days before applying the decal on the freshly painted surfaces or painted with "Low-VOC" or "No-VOC" paint products.
You can also request a Test Decal to exam the adherence of the surface at the time of application.

• The wall decal does NOT stick to painted surfaces with"stain-resistant” or “stain blocking" products.

** Please note, we are unable to issue refunds for you due to incompatible paint or texture.**

Delivery Delay

★★ However, we ship our packages on time; some orders may take longer than the scheduled delivery time provided by USPS in the First-Class Mail delivery timeframe.★★

• The shipping carriers have to deliver the package in the delivery timeframe. Therefore, we are not responsible for delays or lost packages errors made by the shipping carriers, which are beyond our control.

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